“WOW-MANSHIP,” THE ART OF DAZZLING YOUR CUSTOMER
WOW! I was floored. After more than 20 years as a loyal AVIS Rent-a-car patron, I was transformed into a Hertz customer in…
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Tag: customer service speaker
IT’S FUN-DAMENTAL: HOW TO MAKE IT ENJOYABLE FOR YOUR CUSTOMERS TO BUY FROM YOU
Companies who are able to transform customer interactions into fun experiences gain a huge advantage over those who don’t…
Read MoreTHE KEY TO CREATING EMPLOYEE LOYALTY
In 2013, Army Captain William Swenson was awarded the Congressional Medal of Honor for his bravery at the Battle of Ganjgal…
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