Your presentation included strong points in customer service and sales, and was presented in a humorous fashion with a great storytelling method. We thoroughly enjoyed it!
THE HIGH COST OF INCENTIVES: Why Paying People More Money Often Reduces Their Productivity
In a head-scratcher that has been documented in numerous studies, giving people monetary rewards routinely reduces performance. But why? How do you know when offering cash rewards will help or hurt? Consider five quick mysteries. MYSTERY NUMBER ONE: Go back in time with me to 1995. You are a fly on the wall in a […]
DON’T START SHOOTING BEFORE YOU SEE THE TARGET CLEARLY
Imagine trying to win a skeet-shooting contest… while blindfolded, and not even knowing which direction the skeet is being
Happily Disillusioned By Billy Riggs, the World’s Only Dis-Illusionist You and I have something in common: we’re both illusionists…