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For Managers! – Today’s market is more competitive than ever before, and successful businesses know that the least expensive and most effective way to distinguish a company from its competition is by providing mind-boggling customer service. In this message, Billy Riggs describes the five beliefs that enable managers to motivate their employees to provide magical customer service.
Watch as Billy Riggs presents this funny routine for 1500 people in Houston in August of 2023, and does it in every show. BTW, this is the world’s best stage card trick. He’ll be happy to do the absolute world’s best card trick for you in person, but it’s too small to do for more […]
IT DOESN’T HAVE TO BE THIS WAY! The photo above depicts the way many people perceive the leadership process: complicated. But my diagram is much simpler: It’s a mountain. True leaders function from the mountaintop. Mere bosses languish at the bottom. As if that weren’t already simplistic enough, it’s a purely binary arrangement. You’re either […]
THE BOSS A boss and a leader are not the same things. In fact, they’re almost opposites. A boss is one who employs a series of carrots and sticks, perks and threats, promises and punishments to leverage employees into doing tasks they’d rather not do. The boss must convince staff members that their lives will […]
