For Employees! – Today’s market is more competitive than ever before, and wise employees know that the best way to guarantee their own job security and promotions is to provide a level of customer service that separates their company from all the rest. In this message, Billy Riggs identifies the five essential behaviors that will make you indispensable to your company, and leave customers spellbound by the sheer magic of the service you provide! SOLD OUT!!!
How To PROVIDE Magical Customer Service – For Front-Line Employees (Motivational Audio CD)
William Riggs
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Video of Billy Performing the World’s Second-Best Card Trick!
Watch as Billy Riggs presents this funny routine for 1500 people in Houston in August of 2023, and does it in every show. BTW, this is the world’s best stage card trick. He’ll be happy to do the absolute world’s best card trick for you in person, but it’s too small to do for more […]
Leadership Made Simple
IT DOESN’T HAVE TO BE THIS WAY! The photo above depicts the way many people perceive the leadership process: complicated. But my diagram is much simpler: It’s a mountain. True leaders function from the mountaintop. Mere bosses languish at the bottom. As if that weren’t already simplistic enough, it’s a purely binary arrangement. You’re either […]
Be a Leader, Not Just a Boss
THE BOSS A boss and a leader are not the same things. In fact, they’re almost opposites. A boss is one who employs a series of carrots and sticks, perks and threats, promises and punishments to leverage employees into doing tasks they’d rather not do. The boss must convince staff members that their lives will […]